Aerocom Metals are developing our Quality Management System to meet the requirements of BS EN ISO 9001:2000.
Whilst we move forward in achieving this, the company places high emphasis on continually improving its processes and products to exceed the requirements of customers.
Aerocom Metals is building a culture of continuous improvement within the organisation with the aim of:
- Identifying and eliminating all forms of waste that do not bring value to the customer
- Creating competitive advantage for the whole operation
- Continually adding value to processes and all aspects of the business
- Providing high quality products and service to fully satisfy customer requirements
- To deliver correct, defect free materials to our customers on time and within budget
As part of an ongoing process to achieve these aspirations, we have set objectives for product quality including:
- Reduction of rejected products
- Reduction in the number of customer complaints
- Increasing the level of customer satisfaction
- The company uses training of and communication to all employees to ensure this policy is understood and implemented
View our policies: Back to Quality | Environmental Policy